Our team

Nikki Coner

Founder & Lead Trainer

Nikki Coner is the founder of EI Ready and a powerhouse in the world of performance-driven leadership. After building and selling a $35M sales organization, she realized something most companies miss: skills alone don’t scale—emotional intelligence does.

With over 14 years of experience leading high-growth teams across industries, Nikki now works with organizations to fix what generic training can't. Her strength lies in turning messy, unclear team dynamics into aligned, emotionally intelligent cultures where people perform because they actually want to stay.

From coaching executives to facilitating hands-on workshops with HR teams, Nikki’s mission is to help companies reduce drama, boost retention, and train the trainers who shape company culture every day.

Credentials & Experience:

  • Scaled a call center to a $35M exit

  • Built and led top-ranked national sales teams

  • Developed the R.E.A.D.Y. Method: a five-part EI framework for real-world performance

  • Featured speaker for public and private sector orgs including CalHR and leading insurance networks

What’s Inside The Agent Mastery Collective?

Our Core Values

Alignment Before Assignment

Ensuring that every decision and action aligns with the core values and mission of the agency. This involves staying true to who you are and ensuring that both team members and clients are in alignment with the agency’s purpose and values.

Initiative

Taking the lead in identifying areas for improvement and actively contributing to solutions. This includes following through on tasks, seeking out necessary information, and being the one to solve problems rather than passing them on to others.

Legacy and Ancestry

Honoring the legacy of those who came before and striving to build a future that surpasses their achievements. This involves taking pride in creating opportunities and making a meaningful impact for future generations.

Self-Sufficiency

Taking accountability for one’s role and responsibilities, being proactive, and not relying on others to direct every action. This also includes being resourceful and seeking out solutions when challenges arise.

Compassion

Recognizing that everyone is learning and growing and showing grace and understanding to others in the process. This value also extends to recognizing the unique challenges of each individual and supporting each other in overcoming them.

Love and Respect

Leading with love and treating everyone as part of a family. This includes making decisions with consideration for their impact on others and maintaining respect and care, even when parting ways.

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EI Ready is a training and consulting company that transforms workplace incivility into business success. We help organizations implement emotional intelligence frameworks that reduce conflict, improve retention, and create cultures where people actually want to work.

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